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Before you're a Member
So, you want to know more before you get started? We’ve got answers to our most commonly asked questions, from sign up through to installation.
About Plico
Plico systems
- Who do I call for support?
- Who organises approvals from the network operators and retailers?
- How can I see how much energy I’m producing?
- Is the system rated for extreme conditions?
- What happens to the solar energy I produce?
- I've been told I can’t have more solar on my roof. What can I do?
- If I already have solar can I still sign up to Plico?
- What is the size of the inverter?
- How many solar panels is 6.6 kW?
- Do I remain connected to the electrical grid?
- What is the new product that we can put on 3 phase houses and how does this help?
Contracts and billing
- When do I start paying my weekly instalments?
- Can I purchase a Plico system upfront, and still be part of the Virtual Power Plant?
- Will I still get billed by my electricity provider?
- Will I get two bills or one?
- What is an STC?
- Is there a Government rebate for batteries?
- Can I exit the agreement?
- Can I buy out the system under this agreement?
- What will happen if I stop paying the weekly instalment?
- How long is the agreement I need to sign?
- I’m renting, can I sign up?
- What is our Payment Enforcement Protocol?