Plico Knowledge Base

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Plico Knowledge Base

Before you're a Member

Before you're a Member

So, you want to know more before you get started? We’ve got answers to our most commonly asked questions, from sign up through to installation.

Plico systems

Western Power has told me that I can’t have more solar on my roof. What can I do?

What is the new product that we can put on 3 phase houses and how does this help?

Do I remain connected to the electrical grid?

How many solar panels is 6.6kw?

What is the size of the inverter?

If I already have solar can I still sign up to Plico?

Western Power has told me that I can’t have more solar on my roof. What can I do?

Who do I call if there is a problem?

Who organises approvals from Western Power and Synergy?

How can I see how much energy I’m producing?

Is the system rated for extreme conditions?

Where does Plico’s technology come from?

What happens to the solar energy I produce?

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The contract and billing process

When do I start paying my weekly instalments?

Can I purchase a battery/inverter upfront, but still be part of the Virtual Power Plant?

Do I still receive bills from Synergy or Western Power?

Will I get two bills or one?

What is an STC?

Is there a Government rebate for batteries?

Can I exit the contract?

How do I print my Credit Savvy report?

What happens if I sell my house or business?

What will happen if I stop paying the weekly instalment?

Can I buy out the system under this contract?

How long is the agreement I need to sign?

I’m renting, can I sign up?

If a system costs $15,000-18,000 why am I paying more over 10 years?

What is our Payment Enforcement Protocol?

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The installation process

Who will install my Plico system?

Can the inverter be installed on the outside of my house?