Plico Knowledge Base

Back to home

Plico Knowledge Base

Before you're a Member

Before you're a Member

So, you want to know more before you get started? We’ve got answers to our most commonly asked questions, from sign up through to installation.

About Plico

How long has Plico been operating?

What is the Plico Community Council?

Plico systems

If I already have solar can I still sign up to Plico?

What is the size of the inverter?

I've been told I can’t have more solar on my roof. What can I do?

How many solar panels is 6.6 kW?

Do I remain connected to the electrical grid?

What is the new product that we can put on 3 phase houses and how does this help?

Who do I call for support?

Who organises approvals from the network operators and retailers?

How can I see how much energy I’m producing?

Is the system rated for extreme conditions?

What happens to the solar energy I produce?

See more

Contracts and billing

When do I start paying my weekly instalments?

Can I purchase a battery/inverter upfront, but still be part of the Virtual Power Plant?

Do I still receive bills from Synergy or Western Power?

Will I get two bills or one?

What is an STC?

Is there a Government rebate for batteries?

Can I exit the contract?

How do I print my Credit Savvy report?

What happens if I sell my house or business?

What will happen if I stop paying the weekly instalment?

Can I buy out the system under this contract?

How long is the agreement I need to sign?

I’m renting, can I sign up?

If a system costs $15,000-18,000 why am I paying more over 10 years?

What is our Payment Enforcement Protocol?

See more

Installation

Can the inverter be installed on the outside of my house?

Who will install my Plico system?

How long will installation take?

How long will I have to wait to get my system installed?