Firstly, please contact us if you’d like to discuss your options. The contract document clearly details the procedure that will be taken to manage non-payment including parameters for significant life events.
If there is not a significant life event and you have simply decided to stop paying, Starling Energy Group can virtually disable your inverter from providing you with renewable energy. The inverter and battery may also be removed from the house.
If you’re having trouble making your weekly payments, talk to us first because we may be able to help. Call 1300 175 426.