There is help available for members experiencing financial hardship.
We know life can throw curveballs that can make it difficult to keep up with financial commitments.
We're committed to helping our members who are experiencing financial hardship get back on their feet. We encourage members to talk to us directly so we can explore what options are available. Remember, the sooner you talk to us, the sooner we can work with you to help you get back on track.
If you'd like to apply for financial support, please read the Hardship Guidelines and submit an application form via the Member Support page. You can also call our friendly Accounts Team on 1300 175 426.