See your energy in real-time with your Alpha ESS, Sigenergy or Redback app.
Once your Plico system is installed, you can start monitoring your energy generation, storage, exports and usage in real time. Keeping a close eye on your app will help you get the most out of your system.
Alpha ESS
Go to: https://cloud.alphaess.com/register to register an account.
You'll need your Serial Number and Check Code, which you can find on your inverter sticker, and your username should be set up as your email address.
Please also allow automatic updates.
You can then access your dashboard at https://cloud.alphaess.com/ via your internet browser.
Download the app on your smart device:
Sigenergy
Go to: https://app-aus.sigencloud.com/ to register your account.
Download the app on your smart device:
Redback Technologies
Go to: https://portal.redbacktech.com/Account/Login/ to register an account.
You will have received an email from Redback Customer Support with instructions on how to log into the portal, plus some other useful links.
If you have misplaced these instructions, simply click on the link above, enter the email you used to sign up with Plico (the one we always use to communicate with you), then click Forgot your password. Then set a new password.
Once you’re in the portal you can add users so your family can see how they are using energy.
Download the app on your smart device: